Terms and Conditions

1. Agreement to Terms

By accessing our website at northwayroofing.net, using our customer portal, or receiving communications from Northway Roofing ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. SMS Messaging Program

3. Consent to Communications

By providing your phone number and/or email address to Northway Roofing, you consent to receive transactional communications (not marketing) related to your roofing project. These communications include estimates, invoices, evaluation reports, scheduling confirmations, and project updates. Your consent is not a condition of purchasing any service.

4. Email Communications

We send transactional emails related to your roofing project, including estimates, invoices, and evaluation reports. These emails contain links to our secure customer portal where you can view and interact with your documents. You may opt out of non-essential emails by contacting us directly.

5. Customer Portal

Our customer portal at app.northwayroofing.net provides secure access to your estimates, invoices, and evaluation reports via unique, tokenized links. These links are personal to your project and should not be shared. Links may expire after a period of inactivity.

6. Service Terms

Estimates provided by Northway Roofing are valid for 30 days unless otherwise stated. All estimates are subject to final inspection and may be adjusted based on conditions discovered during the project. By accepting an estimate, you agree to the scope of work and pricing described therein.

Payment terms are specified on each invoice. We accept various payment methods as described on the invoice. Late payments may be subject to additional fees as permitted by law.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Northway Roofing and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

8. Limitation of Liability

Northway Roofing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website, portal, or communication services. Our total liability shall not exceed the amount paid by you for the specific services in question.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. We do not sell your personal information to third parties.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms and Conditions, contact us at: